Help Check on Senior Clients During the Winter Storm!

Due to the continuing winter weather, we are cancelling meal deliveries for February 2, 2023.  We are asking for volunteers sign up to make Virtual Delivery/wellness calls to our clients. If you are a fully onboarded volunteer and would like to continue to bring joy to a homebound Dallas County senior, please log into your volunteer portal to self-assign a route. 
CALLS will be made using your VNA Mobile App during normal delivery hours 10 am – 1:30 pm. If you are not scheduled to deliver on Thursday, February 2nd , but would like to help make calls to clients, please log in to the volunteer portal at or reach out to the volunteer team at to be assigned a route. 

The morning of the delivery:

  1. LOG IN to the Mobile App.
  2. Once in the app – Disregard The Pick-Up Location As This Is A Virtual Volunteer Opportunity
  3. Start your Route and begin your calls.
  4. Please remind the client of the Non-delivery Day and to eat one of the shelf-stable meals provided for inclement weather and that this food box will be replaced in the coming weeks. Also remind clients that we expect normal meal deliveries will resume on Friday, February 3rd. 
  5. Mark the client as “DELIVERED” if you speak with the client. 
  6. Mark the client as “UNDELIVERED – Not Home” if you were not able to speak with the client.
If you are interested and able to help, please visit to select an open route for Feb. 2.  Thank you!