Testimonials from Our Hospice Care Patients & Their Loved Ones

My dad passed this morning surrounded by family. All through this process, I made many calls to VNA and they always responded within 5 minutes or less to my questions in the middle of the night. It was stressful but also comforting to give the guidance I needed on medications to keep him as comfortable as possible. VNA is such a special organization and I will forever be grateful. A big thank you goes to Casey who arrived right before his passing and she helped us understand the process so clearly and just made it easier. VNA is such a wonderful and special organization and I am so thankful that VNA was recommended to us by one of their volunteers. Thank you for your time Corrin and starting us on the incredible journey of hospice.

Best wishes,

Teresa, Daughter of Patient

I must commend VNA for all the assistance given. Initially I was skeptical about hospice care, but the service offered has been impeccable. From Dr Newcomer, Patricia, Shirley, Jacole all of the staff that I encountered.

Thank you seems to simple to express our gratitude, but words fail me.


Carrie, Sister of Patient

We received some kudos for our Kaufman Branch team about the kind and compassionate care we provided to a patient and family.

Patient and Family

“I would like to let you know our experience with VNA was nothing short of amazing and handled with total care. It started with my first contact with Corinn McCollough to Kacy Thomas, her nurse, and Ashley, her tech aid, and finally to Eunice who was with mom as she passed. I can’t thank you all enough for the kindness and care my mom and family was shown during this sad and difficult time.”

Daughter of a Hospice patient

Lisa, Daughter of Hospice Patient

Damita came out and she was wonderful.  We loved her and her story about how she started with VNA.  God has truly sent us angels.

I really appreciate and admire the Visiting Nurse Association and all they did. I especially appreciated Chaplain Paul, he meant the world to us, his presence was needed and appreciated. He was such a super man.

Great job, team!

Mary, Wife of patient

“I appreciate how caring and helpful the hospice people were, and that they kept in touch.”

Theda, Sister of VNA Patient

“Thank you for the wonderful care that dad received while he was a patient at Baylor. There are not adequate words to let you know how much we appreciated the care and kindness shown to dad. Everyone on the VNA team was extremely professional and respectful.”

Jan, Daughter of VNA Patient

VNA was just fabulous with my mother and with other family members we’ve had with VNA in the past.

Jenna, Daughter of VNA Patient

During our relationship with VNA, we were involved with Richard, Fatima, Amanda, Jasmine, Kevin, Nicole and Paula. To a person, they were all friendly, professional and caring. We felt like we were in the hands of real, caring people all along the way.

I have to say that our nurse, Amanda Pyles, was incredible! Completely knowledgeable and professional and at the same time, she had such a loving, helpful demeanor toward us and my wife’s Mom. She listened as we asked questions. She answered all of our questions completely and added information that she knew we would need but didn’t know to ask for!

Amanda explained to us what the dying process was like and what we could expect to see along the way. In every detail, she was right! Amazing!

Because Amanda taught us so well, our fears were minimized and we were able to better care for my wife’s Mom. She really educated us and I felt she was our partner in caring for my mother-in-law. We deeply appreciate it!

In my ignorance, I had been skeptical, even cynical about hospice care. Our experience with VNA has given me a great respect and admiration for people who work in hospice care. More than one of your employees who we dealt with described their work as a calling.

My wife’s Mom passed during Amanda’s last visit. Amanda was so gentle and loving in her speech and work, especially on that day. How could we ever hope for anyone better?

All this to say, “Thank you,” from the deepest places in our hearts. A special ‘Thank you’ to Erin for recommending VNA.


Mark and Betsy

Mark and Betsy, Family Members

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