I wanted to let you know about the support and care provided by your on-call RN Damita Ware. She was exceptional last night and was a great help to me. We had two patients to convert to inpatient hospice that had extremely complicated family dynamics. Damita was a trooper and stayed until almost midnight to assist hospital staff with the conversion process, along with supporting the families during an emotional time. Damita is an excellent representative of VNA and I am grateful for her assistance.